Residence Inn by Marriott London Kensington

Receptionist: staff were very friendly and helpful. Location: Good. It's next door to a Tesco super store; 10minutes' walk to West kensington station and Earls court station, and short walk to many restaurants, eg Italian restaurant, Chinese restaurant, Thailand restaurant etc. Breakfast: continental breakfast, a lot of choices. Room: clean, spacious, has mini-kitchen. Room service was good.

Hotel room had good facilities and was comfy and clean. Hotel felt new and was well kept. The staff were very nice. Breakfast was reasonbly good, with good coffee. The gym was sufficient. The location is accessible. Short walk to the tube and shorter walk to 74 busstop for knightsbridge and museum district.

The room was quite old, the dishwasher had rust inside of it. However, the cleaning team did an amazing job cleaning these rooms. Without them the rooms would have been unliveable. The location was perfect near a Tesco and walking distance to Earl's Court and High Street. Breakfast was ok. The reception team were great, I was unwell at one point and Biola and her manager help me get medical assistance and made sure I was well. The lift took a long time, but the hotel seems aware of it and there was a writing on the lift that made us understand.

We had a fantastic stay at the Residence Inn, Kensington. The marginal hiccups at the onset was more than overcompensated with the super hospitable manager Laust Anderson, who ensured we were upgraded to a One bedroom suite for the rest of our stay. The service is impeccable, the team professional and the rooms really lovely. I was really impressed with the size of the rooms for London and the fantastic layout, considering we were 3 of us including my 17 year old son. The breakfast again is great with a good spread and was sumptuous. The location is central and about a 10 minute walk from the Earls court Tube Station if you alight from Warwick road. The Tesco next door is an added bonus tempting us to cook up a quick meal in the rather smart kitchenette in the room. We were so delighted with our stay that we swung back on our return on May 10th and stayed an extra night at the property. WE were again welcomed with a hand written note and a box of chocolates. What a warm touch, what a lovely team and what a fantastic property. We loved it and possibly will head here again in our next sojour to London. 10/10

Staff was extremely friendly and helpful they made the trip so much better. Breakfast was great, it had a variety of things and everything tasted good. Room was also great and spacious. Location was good, we were a 10 minute walk away from Earl’s court station which takes you everywhere. It was also really close to a big selection of restaurants and was a 15 minute walk away from the museums.